General Questions

  1. What is Pinkline Exports?
    Pinkline Exports is a leading telehealth provider and global exporter of high-quality medicines since 2016. We specialize in supplying HIV, Oncology, Weight Loss, Life-Saving, Antibiotics, Anti-Virals, Skin Care, Derma Fillers, and other essential drugs at affordable prices worldwide.
  2. Do you ship medicines worldwide?
    Yes! Pinkline Exports offers global medicine shipping to countries across North America, Europe, Australia, and beyond. We serve major locations such as:
  • United States – All 50 states, including New York, Los Angeles, Chicago, Houston, and Miami. We comply with FDA regulations for pharmaceutical imports.
  • Canada – Major cities like Toronto, Vancouver, and Montreal, ensuring compliance with Health Canada regulations.
  • United Kingdom – Including London, Birmingham, Manchester, and Glasgow, following MHRA guidelines.
  • Europe – We deliver to countries including Germany, France, Italy, Spain, Netherlands, Belgium, Sweden, Switzerland, Denmark, Norway, Finland, Ireland, Austria, Poland, Portugal, Czech Republic, Greece, and Hungary. Our shipments meet respective national pharmaceutical regulations.
  • Australia – Covering Sydney, Melbourne, Brisbane, and Perth, following TGA (Therapeutic Goods Administration) standards.
  • Other Countries – We also ship to New Zealand, UAE, South Africa, Singapore, Malaysia, and many more.

If your country is not listed, contact us to confirm delivery options.

  1. Are your medicines safe and approved?
    Yes, all our medicines come from certified manufacturers and comply with international pharmaceutical regulations, ensuring quality and safety.

Shipping & Delivery

  1. How does shipping work for the United States?
    We ship to all 50 states in the USA, including major cities such as New York, Los Angeles, Chicago, Houston, Miami, San Francisco, and Dallas. We ensure that our shipments comply with FDA (U.S. Food and Drug Administration) regulations.
  • Shipping Time: 7–14 business days
  • Customs Clearance: We provide necessary documentation to facilitate customs clearance. However, certain medications may require a prescription or additional approval.
  • Tracking: You will receive a tracking number to monitor your shipment’s status.
  1. Can I order medicines in Australia?
    Yes! We ship to Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and other regions. We adhere to Therapeutic Goods Administration (TGA) guidelines, ensuring safe and compliant medicine imports.
  • Shipping Time: 10–20 business days
  • Prescription Requirements: Some medicines may require a prescription as per TGA guidelines.
  • Customs & Import Rules: Australian customs may inspect shipments; we provide necessary documentation to avoid delays.
  1. How long does shipping take for different countries?
    Delivery times depend on your location:
  • USA & Canada: 7–14 days
  • UK & Europe: 7–12 days
  • Australia & New Zealand: 10–20 days
  • Other Countries: 12–25 days
  1. Can I track my order?
    Yes! Once your order is shipped, you will receive a tracking number via email to monitor real-time shipping progress.

Ordering & Payment

  1. How can I place an order?
    You can place an order directly on our website or contact our customer support for assistance.
  2. What payment methods do you accept?
    We accept:
  • Credit & Debit Cards (Visa, Mastercard, Amex)
  • Swift Transfer, SEPA Transfer, Osko Transfer, Halifax Online
  • Wise, Remitly, Western Union
  • Cryptocurrency (Bitcoin, Ethereum, etc.)

Legal & Safety

  1. Do I need a prescription to order medicines?
    For some medications, a valid prescription may be required, depending on your country’s regulations. Our team will guide you through the necessary documentation.
  2. Are there any customs restrictions on medicines?
    Every country has its own import laws. We recommend checking with your local customs office or contacting us for guidance before placing an order.
  3. What if my package is delayed or lost?
    If your package is delayed or lost, our support team will assist with tracking, reshipment, or refunds where applicable.

Customer Support

  1. How can I contact Pinkline Exports?
    You can reach us via:
  • Email: sales@pinklineexports.com
  • Phone: +91837099999
  1. Do you offer bulk orders for hospitals and pharmacies?
    Yes, we provide bulk medicine supplies for hospitals, clinics, and pharmacies at competitive prices. Contact us for wholesale inquiries.